At Florist Teddington, we take great pride in supplying only the freshest, highest-quality blooms to our customers across Teddington and the surrounding areas. Whether you’re arranging a delivery to a local business or surprising a friend at home, you can expect your flowers to arrive in pristine condition—guaranteed fresh. Our expert team sources and prepares every bouquet with care, ensuring every customer enjoys long-lasting beauty and fragrance.
We understand how important it is that your floral gift arrives looking perfect. If your flowers are damaged on arrival, please notify us as soon as possible on the same day of receipt. Please retain both the flowers and the original packaging. In order to resolve your concern promptly, we may request photographs showing the issue. Our top priority is to ensure your satisfaction, and we will assess every report thoroughly to determine the best solution for you.
Our fresh flowers guarantee covers all arrangements for a window of five days from the date of delivery, provided that the care instructions supplied are followed. Flowers are a natural product and their longevity can depend on location and care, so we recommend trimming stems, changing the water regularly, and keeping arrangements away from sources of heat or draughts. Should your flowers fail to meet our freshness promise during this window, please get in touch with us to discuss your concerns.
Your happiness is at the core of our business. If your delivery has not met our freshness standards or has arrived in less than perfect condition, you may be eligible for a full or partial refund, or a replacement bouquet—at no additional cost. Our team will discuss suitable options with you and ensure you are looked after promptly. Each case is handled with care and personal attention, reflecting our commitment as a trusted local Teddington florist serving homes and businesses nearby.
We strive to deliver an exceptional service every time, but if you feel dissatisfied with any part of your experience, our friendly team is here to help. To make a complaint, please contact us with the details of your order and the nature of your concern. Every complaint is treated with respect and urgency. We aim to respond within one working day with an initial update, followed by a thorough investigation and resolution. Your feedback is vital for us to improve our service and uphold our reputation as Teddington’s trusted florist.
Florist Teddington is proud to serve our local community, offering beautiful flowers and dependable customer care. Households and businesses throughout Teddington and the surrounding area trust us to deliver freshness, quality, and personal service in every bouquet. We thank you for choosing us and look forward to delighting you with stunning blooms for every occasion.
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